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Privacy Policy

Delhi – Jaipur – Sawai Madhopur – Chittorgarh – Udaipur – Jaisalmer – Jodhpur – Bharatpur – Agra – Delhi

Privacy Policy

Privacy and Data Protection Policy

At Tailormade Journeys Limited, trading as Great Vacations, we respect and value your privacy and the data you share with us. We understand the importance of keeping your information secure and protected. This policy outlines:

  • How and why we collect data from you
  • The type of data we collect from you
  • How we use, store, and secure your data
  • Your rights under data protection laws, including the UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR) No 2016/679

As you plan your travels, whether it’s a serene retreat in Mashobra or an adventurous journey through Sri Lanka’s nature trails, rest assured that your privacy and data security are our top priorities. We are committed to ensuring that your personal information remains safe as you explore the world with us.

How and Why We Collect Data from You

We collect data about you and anyone else included in your booking. This data is gathered when you make an inquiry or booking with us.

Here’s how we collect your data:

We collect your data, along with the data of anyone else included in your booking, to respond to your inquiries, make your bookings, and provide our services to you.

Type of Data We Collect from You

We collect various types of data to ensure we can provide you with the best travel experience. This includes:

  • Personal Information: Your name and the names of those traveling with you or included in your booking.
  • Demographic Details: Your gender and that of the people traveling with you or included in your booking.
  • Contact Information: Your contact details along with those of the people traveling with you or included in your booking.
  • Identification Information: Your passport number and those of the people traveling with you or included in your booking.
  • Travel Details: Information about your travel plans and arrangements.
  • Financial and Insurance Information: Details related to payment and insurance for all persons traveling.
  • Special Requirements: Dietary requirements and any other special needs or requirements for all persons traveling.
  • Emergency Information: Emergency contact details and next of kin information for all persons traveling.
  • Medical Information: Health conditions and medical details of all persons traveling.

How We Use, Share, Store, and Secure Your Data

Use of Data

We use the data we collect about you and the people traveling with you to provide our services, which includes:

  • Responding to your inquiries and queries
  • Making your travel arrangements, such as booking flights, trains, hotels, local handling agents, and car hire companies
  • Communicating with our local service providers, such as drivers and guides, to ensure the services you requested are arranged

Additionally, we may use your data for marketing and promotional activities or for personalized communications relevant to you. Your data might also be used for immigration, border control, and other necessary purposes.

Sharing of Data

We may share your data with third parties or external service providers, including:

  • Local drivers, tour managers, excursion/activity operators, guides, airlines, and hotels
  • Governmental authorities within or outside your country of residence, if required by law or upon specific request

Please note that when your information is shared with entities or authorities outside the UK, EU, EEA, or your country of residence, these entities may be in countries with less stringent data protection laws.

We may also share or disclose your data if necessary, in our good faith and reasonable determination, to protect our rights, enforce our terms of contract with you, or pursue legal remedies.

Storage of Data

We store your data as long as necessary under applicable law or to provide the requested services. Your data is stored in:

  • Our systems
  • The systems of suppliers and travel partners engaged to provide the services
  • Systems of relevant airlines and hotels
  • Systems of any other entities with whom we share your data according to this policy

Security of Data

We take reasonable measures to secure your data against unauthorized or unlawful use or disclosure, and against loss or destruction. However, please note that we cannot guarantee the security of data communicated to us via email, the internet, or any electronic form.

Your Rights

You have several rights regarding your data, including:

  • Right to Information: You can obtain information from us about how your data is being used and shared.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete data we hold about you.
  • Right Against Automated Decision-Making: You have the right not to be subjected to decisions made solely based on automated processing.
  • Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.
  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Object: You can object to the processing of your data in certain situations.

If you wish to exercise any of these rights, please contact us. We are here to help and ensure your data rights are respected.

Changes to Our Privacy Policy

We reserve the right to update, alter, or modify our privacy policy from time to time. Any changes will become effective once the revised policy is available on our websites.

Contact Us

If you have any questions or requests related to this policy, please feel free to contact us by email. We are here to assist you and address any concerns you may have regarding your privacy and data protection.

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Privacy Overview

Privacy Overview

We value your privacy and are committed to protecting your personal data. This Privacy Overview explains how our website collects, uses, and protects information through the use of cookies and similar technologies.

When you visit our website, small data files known as cookies are placed on your device. These cookies serve several purposes. Some are essential for the basic functioning of the site—such as allowing you to navigate pages, access secure areas, or use key features. Others are used to remember your preferences and settings, such as your language choice or login status, so that your experience is more personalized and efficient.

We also use cookies to gather insights into how visitors use the site. This includes information like which pages are visited most often, how long users stay on each page, and what content is most engaging. These insights help us improve the site’s design, content, and overall usability.

Certain cookies may also be set by third-party services integrated into our site, such as analytics tools or embedded content (like videos). These third parties may collect data to measure the performance of their services or to deliver targeted advertisements.

One of the tools we rely on for this purpose is Google Analytics. It sets cookies that collect anonymous data about your visit, including which pages you view, how long you stay, and how you arrived at the site. This data is aggregated and used only for statistical analysis—no personally identifiable information is collected.

To learn more about how Google Analytics handles your data, please visit their support page:
https://support.google.com/analytics/answer/6004245?hl=en

How Can I Control Cookies?

You have the right to decide whether to accept or reject cookies when using our website. Most web browsers give you the ability to manage your cookie settings through built-in controls. These controls allow you to delete existing cookies, block new ones, or receive alerts when cookies are being sent to your device.

The process for managing cookies varies depending on the browser you’re using. To help you find the correct settings, here are direct links for managing cookies in some of the most commonly used browsers:

If you are using a different browser, we recommend checking its official support site for up-to-date instructions on how to manage cookies.

Please note: If you choose to block all cookies, certain features on our website may no longer function properly. For example, settings may not be saved, pages may not display as intended, or you may experience limited access to specific areas of the site.

By adjusting your browser settings, you can control your online experience and decide how much information you wish to share.

Importantly, no personally identifiable information is collected through cookies unless you choose to provide it to us—for example, by filling out a contact form or subscribing to updates.

You have full control over your cookie preferences. Most web browsers allow you to manage, disable, or delete cookies through their settings. However, disabling certain cookies may affect how the site functions for you.

By continuing to use our website, you consent to the use of cookies as described in this Privacy Overview. We encourage you to review our full Privacy Policy for more detailed information on how we handle your data.

View our Privacy Policy